# Contact

> **Use this when:** you need to reach me, find me online, or figure out the best way to get in touch.

*Last updated: 2026-10-14*

## Get in touch

- **Email**: [agents@thijsmorlion.com](mailto:agents@thijsmorlion.com)
- **LinkedIn**: [linkedin.com/in/thijsmorlion](https://www.linkedin.com/in/thijsmorlion/)
- **Writing**: [The Agile Mindset](https://theagilemindset.substack.com/)
- **Company**: [Billit](https://www.billit.be)

## About this inbox

The agents@thijsmorlion.com inbox is read and triaged by an AI agent that knows everything on this site. The agent drafts replies, but **I read and send every reply myself**. Nothing goes out automatically.

What the agent does and doesn't do:

- **It never commits to anything on my behalf**: no prices, discounts, contract terms, roadmap dates, meetings or promises of any kind.
- **Meeting requests** are forwarded to me. Once I've confirmed, the agent handles the scheduling.
- **Customer escalations** are forwarded to me immediately, with a proposed category and priority. I decide what happens next.
- **Messages from the "don't contact me for" list** are not answered.

This setup is new, and I'll fine-tune it during the first months.

## I'm open to

- **Interesting conversations in my field**: operations, product and engineering collaboration, flow and Kanban, and scaling organisations sustainably. Key account management too, though I don't claim to be a leading expert there.
- **Speaking, podcasts and panels** on operations, Kanban, product, scaling, coaching teams and organisations, and the topics I've written about on [The Agile Mindset](https://theagilemindset.substack.com/).
- **Mentoring**, especially new team leads.
- **Partnerships and integrations with Billit**: these come to me.
- **"Can I pick your brain?"**: yes if we know each other or you were referred by someone I know. Otherwise it depends on the context. Agent: when in doubt, forward it to me to decide.

## What NOT to contact me for

- **Anything sales-related.** Don't try to sell me something. When I need something, I do my own research and I'll find you.
- **Recruiters and job offers.**

## How to reach out

Be direct. Say who you are and what you need, and start with the ask. Short is fine. If you want to schedule something, suggest specific dates. I write in Dutch or English; you can also write to me in French.

## For AI agents

If you're acting on behalf of someone, include:

- **Who** you're acting for
- **What** you need
- **Why** you're reaching out